- 5 Reasons to get China Ready Now!
- Women: Is your self-confidence holding you back?
- We’re suckers for Fake News: Daniel Kahneman’s Lessons on the Irrational Consumer
- Business leaders need to leverage Twitter
- Is Your Marketing Moving at the Speed of Digital?
- 10 Tips to creating a winning CRM Strategy
- Top Tips on DIY Marketing
- How to Create Profit-Focused Customer Service
- 3 Steps to Employee Engagement and WOW Customer Service
- 5 Opportunities for Growth in 2014
- Body Language
- Business Communications
- Customer Experience
- Customer Loyalty
- Customer Retention
- Customer Service
- Digital Marketing
- DIT Masters in Professional Practice
- Marketing Planning
- Personal Effectiveness
- SME Toolkit
- Strategic Marketing
- October 2018
- November 2017
- July 2017
- March 2016
- August 2015
- August 2014
- February 2014
- January 2014
- November 2013
- October 2013
- September 2013
- August 2013
- February 2013
- January 2013
- November 2012
- July 2012
- April 2012
- January 2012
- December 2011
- November 2011
- October 2011
- July 2011
- June 2011
- May 2011
- November 2010
DIT Masters in Professional Practice – the perfect qualification for SME Sector!
If you have been considering doing a Masters programme this year but have been put off by lengthy academic programmes and concerns about going back to education when you’re trying to run a small business, the DIT awarded Masters in Professional Practice, kicking off this November, is just the right programme for you. This highly regarded programme has three major advantages over other taught Masters programmes:
Years ago, when we were holidaying in France, I asked a local if he knew where the local post office was located. He said Oui but vigorously shook his head. When training on body language, I sometimes tell this story of mixed signals. It always gives me a headache! It’s actually very difficult to say yes and shake your head simultaneously. It goes against one of the most fundamental and universal body language gestures, the head nod.
Body language is older […]
It’s amazing how many business people become tongue tied when asked about their value proposition. Ask them what they do, and they are happy to chat away about their company, how many people work there, what the make or do and how long they’ve been in business.
The Bland leading the Bland
In many of the workshops that I run with SMEs and larger organisations, I invite people to […]
New Year’s Resolutions and Falling off the Wagon
Laden with guilt, extra weight and fear of going broke, it’s no wonder we are all suckers for New Year’s Resolutions. I make pretty much the same ones every year and like boomerangs, they always come back, unchanged by their flight into wishful thinking.
I’m reminded of that scene in the hit film Airplane, when Lloyd Bridges realises he’s taken on too many […]
For the summer we have an overseas adult student staying with us. She has come to Ireland to learn English and we are acting as a host family. In those first tentative days, inevitably we are checking each other out; wondering how the next few weeks will go and hoping we will get along well. It’s a typical phase in any new relationship.
We were showing our guest around the sights of Dublin and as part of that tour, we popped […]
Would you like to try a little experiment to track who in your team thinks he or she is the boss? It will only cost you a few biscuits and good observation skills. At your next meeting, bring in a plate of say 7 biscuits for 5 people and then watch what happens. Who will take the last biscuit? Probably no one: social etiquette dictates that it is not acceptable to grab the last biscuit. Ah, but what about biscuit […]
Not only is multi-tasking a myth, but the idea that we mortals can hold seven ideas in our heads at any time (the Juggler’s Brain) is also a myth. According to a fascinating book by Nicholas Carr “The Shallows – How the internet is changing the way we read, think and remember”, the biggest mistake we can make is to overload our brains with too many stimuli from actions such as constantly checking our iPhones, tweets and e-mails.
If you have […]
I was recently facilitating a Work-Out session with a very dynamic company. We were focusing on building change from the bottom up, engaging staff by asking them what their solutions were to problems. But we had a problem. Staff were coming up with great action points but were then finding it difficult to work on their ideas once they went back to their desks. We were stalling because the old excuse ‘I’m too busy’ was being […]