Every cent you spend on internal communications is money saved on advertising and promotion. Why? Positive word-of-mouth is the most persuasive sales tool there is and you only get that from very, very, happy customers. The vital link is your own employees so at Neary Marketing & Communications we place equal value on internal and external communications. Every organisation needs to sell the vision and ambition internally before it goes to its external customers and stakeholders.
We help you across all communications:
- Influencing and persuasion skills
- Employee engagement and motivation
- Handling difficult conversations
- Presentation Skills
- Selling the vision to your staff
- Selling, upselling and cross-selling to customers
- Customer Care
- Dealing with Complaints
- PR for SMEs
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Communicating your key message under pressure.
We get really positive feedback on the workshops run by Cariona because her facilitation approach gets people to re-think how they promote and sell their business in high pressure situations, such as trade shows.
– Gillian Binchy, Publicity & Trade Engagement Manager, Fáilte Ireland
What people have said about Cariona Neary’s facilitation of Fáilte Ireland’s ‘Selling at Trade Shows and Networking Events’ …
The workshop helps you develop the skill to understand customer needs and focuses you on delivering results from a workshop and tradeshow presentation. The practical steps that Cariona demonstrates helps you overcome objections, sharpen your delivery and generate sales. I would highly recommend it for anyone serious about improving their results from tradeshows and networking events.
– Fergal O’Connell, General Manager, The Fitzwilliam Hotel